FERPA Training

All Iowa State employees are required to complete the online FERPA training and confidentiality agreement in order to access ISU student academic information systems. The FERPA training and confidentiality agreement process will take approximately 20 to 30 minutes and is completed by doing the following:

  • View a video tutorial.
  • Take a 20-question quiz.
  • Confirm the confidentiality agreement by answering yes/no.

If you are new to FERPA, check out FERPA: What Faculty and Staff Need to Know. Additional information is available at http://www.registrar.iastate.edu/policies.

To get started

  1. Launch either your Firefox or Chrome browser.
  2. Go to: Learn.iastate.edu
  3. Click on the login button in the upper right corner.
  4. On the tab at the top left of the screen select Course Catalog  and then scroll down to find Understanding FERPA under Registrar/Enrollment Services. Click on the Launch link to start the training video.

If you are renewing your training

If you do not see the Launch link, go to your Home page in the Learn LMS portal (Home is located in the upper left area of the browser window for the site). If you see the Sign-Off link, that’s an artifact from your previous training session (i.e., the confidentiality agreement). You'll need to complete that first by clicking on the link and answering Y/N on the screen which next appears. Finally, you should be able to go back to your Home page and the Launch link should re-appear in the Action column. When you get to the end of the training this time, you’ll again have the Sign-Off link which will allow you to accept the confidentiality agreement again and fully complete your renewal.

Please note: If the video doesn't launch properly, you may need to enable pop-ups. Also, make sure you have Flashplayer installed: https://helpx.adobe.com/flash-player.html.

You may also view the video portion of the training via YouTube:
Link to FERPA training video

The Understanding FERPA video will take you through essential FERPA information for Iowa State University employees. Audio is available with this course. Once you’ve viewed the video, you will be asked to take the quiz. At the end of the quiz, you can review your answers and make changes if necessary.

  1. When you are finished, choose Submit.
  2. The Post-Course Assessment for Understanding FERPA will provide your score as well all the correct answers.
  3. If you didn’t score at least 80% (you can miss four questions), you can retake the test immediately.
  4. To continue, click Sign-Off.
  5. Choose Yes to indicate you have finished training and click Submit.
  6. Choose Survey to complete the Confidentiality Agreement. Note the software generates the title “Course Survey” for Iowa State’s confidential agreement.
  7. Answer all questions and choose Submit Survey to submit the confidential agreement.

* If you are unable to click on the next step in the training process, try going to My Menu, My Enrollments and look to the right for Action items or to Cancel out of your training (if you need to restart the training from the beginning tutorial).

If you have any issues with the training, please contact us at FERPA@iastate.edu.  All comments are welcome.